After-Sales Service

With the server system, as long as the server is connected Internet network, which can support the online remote diagnosis service, service hours are 24 hours *365 days (means anytime), LE series of products within 1 year of free, GE series of products within 2 years of free.

During the warranty period, if technical personnel are required to serve on the spot, only the visa， transportation, and accommodation costs of the on-site service personnel should be paid.

Over the warranty period, if need to send technical personnel on-site service, need to pay visa, travel expenses, accommodation expenses, and 100USD/ day. The time of calculation is from the day of departure from China to the day of landing at China port.

Our quality policy: reputation comes from constant quality and performance from constant demand.

Our quality objectives:100%of qualified products and 100% on-time after-sales service.